Frequently Asked Questions


PAYMENT INFORMATION
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    What your default currency,can I pay with European dollars or something else?

    Our default currency is US Dollars. yes, you can, we accept other currency using current exchange rate.

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    How can I pay for my order?

    1) Paypal, http://www.paypal.com
    2) West Union, http://www.westernunion.com
    3) Bank Transfer
    4) Store Pickup

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    Will I have to pay sales tax?

    No, we will ship to you which is said as gift and attach a Chinese taxation receipt for double safety.

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    Do you offer a Money Back Guarantee?

    Yes. We want you to be happy with your purchase. To show we fully stand behind the quality of the products we print and ship, we offer a full, 10 Day Money Back Guarantee. If you need to return or exchange a product you have purchased from us, please contact us within 10 days and we'll take care of you.
    But you must undertake shipment fee between us.


SHIPMENT INFORMATION
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    Are the items I see on this website in stock?

    Yes, unless marked otherwise, the items you see in our web store are printed and in stock, ready for shipping. That means, once you order, your order will usually ship out from our warehouse within 1 business days.

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    Where can you ship to?

    Usually, we use EMS as shipment service, it can reach to every corner of the world.

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    How long will it take to get my order?

    After you place your order, it will usually be shipped from our location within 1 business days. Depending on the method of shipping you choose at the time of checkout and your distance from our Shanghai warehouse, it could take anywhere from 5-15 business days for orders.

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    How much is shipping going to be?

    This is depend on shipment destination, for example, USA is 21 US Dollars,Australia is 19 US Dollars.


OTHER INFORMATION
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    I have a question that wasn't answered here. How can I contact this site?

    The easiest way to contact us is to send us email(sales#cometdict.com), we check our email everyday,or you can call us.